Workplace Basics Training Manual (Spiral Bound Manual)
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- Wiley
More About This Title Workplace Basics Training Manual (Spiral Bound Manual)
English
Presents the findings of a three-year ASTD/U.S. Department of Labor nationwide study on how to develop a skilled workforce capable of meeting today's business requirements. Explains how to implement training programs that develop the new basic skills workers will need.
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Anthony P. Carnevale. Dr. Carnevale currently serves as research Professor and Director of the Georgetown University Center on Education and the Workforce, a position he has held since the Center was created in 2008. Between 1996 and 2006, he served as Vice President for Public Leadership at the Educational Testing Service, or ETS.
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PrefaceThe Authors
Workplace Basics Advisory Panel and Skills Network
Part One: Setting Standards for Competency at Work
1. The Economic Impact of Basic Skills
2. The Skills Employers Want
Part Two: The Foundation: Learning How to Learn
3. Learning to Learn: Strategies for Acquiring Skills
Part Three: Basic Competency Skills: Reading, Writing andComputation
4. Reading for the New Workplace
5. Writing with Impact
6. Computation in a Technological Workplace
Part Four: Communication Skills: Speaking and ListeningEffectively
7. Oral Communication Skills
8. Principles of Good Listening
Part Five: Adaptability Skills: Solving Problems and ThinkingCreatively
9. Resourcefulness
10. Creative Thinking: New Ideas for Old Problems
Part Six: Developmental Skills: Managing Personal and ProfessionalGrowth
11. Self-Esteem: Confidence Leads to Competence
12. Motivation and Goal Setting: Developing a Personal GamePlan
13. Career Development: Planning for Today and Tomorrow
Part Seven: Group Effectiveness Skills: Working With Others
14. Interpersonal Skills
15. Teamwork
16. Negotiation
Part Eight: Influencing Skills: Making A Difference
17. Understanding Organizational Culture
18. Sharing Leadership
Part Nine: A Blueprint for Success
19. Guidelines for Establishing an Effective Workplace BasicsProgram
Workplace Basics Advisory Panel and Skills Network
Part One: Setting Standards for Competency at Work
1. The Economic Impact of Basic Skills
2. The Skills Employers Want
Part Two: The Foundation: Learning How to Learn
3. Learning to Learn: Strategies for Acquiring Skills
Part Three: Basic Competency Skills: Reading, Writing andComputation
4. Reading for the New Workplace
5. Writing with Impact
6. Computation in a Technological Workplace
Part Four: Communication Skills: Speaking and ListeningEffectively
7. Oral Communication Skills
8. Principles of Good Listening
Part Five: Adaptability Skills: Solving Problems and ThinkingCreatively
9. Resourcefulness
10. Creative Thinking: New Ideas for Old Problems
Part Six: Developmental Skills: Managing Personal and ProfessionalGrowth
11. Self-Esteem: Confidence Leads to Competence
12. Motivation and Goal Setting: Developing a Personal GamePlan
13. Career Development: Planning for Today and Tomorrow
Part Seven: Group Effectiveness Skills: Working With Others
14. Interpersonal Skills
15. Teamwork
16. Negotiation
Part Eight: Influencing Skills: Making A Difference
17. Understanding Organizational Culture
18. Sharing Leadership
Part Nine: A Blueprint for Success
19. Guidelines for Establishing an Effective Workplace BasicsProgram
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"As the first comprehensive analysis of modern job-skill requirements, the volume earns a unique place in the literature." --Choice
