Title Details

Robert J. Lee is an independent management consultant and coach in New York City.  He is the coauthor of Developing the Leader in You from Jossey-Bass in 2001.

Section I: Coaching as a Service.

Chapter 1: What Is Coaching?

Chapter 2: When Is It Appropriate to Use Coaching?

Chapter 3: How Do You Select a Coach?

Chapter 4: What Are the Steps in the Coaching Process?

Section II: The Roles Involved in Coaching.

Chapter 5: What Is the Role of the HR Professional?

Chapter 6: What Is the Client’s Role?

Chapter 7: What Is the Boss’s Role?

Chapter 8: What Is the Coach’s Role?

Section III: Special Topics.

Chapter 9: Assimilation Coaching.

Chapter 10: Executive Development and Coaching.

Chapter 11: Multi-Cultural Issues.

Chapter 12: Coaching and Diversity.

Section IV: In the Words of Clients.

Maria’s Story.

Howard’s Story.

David’s Story.

Charlie’s Story.

Carter’s Story.

Section V: Reproducible Resources and Forms.

Common Coaching Situations.

Questions for an Interview with a Prospective Coach.

Agenda Items for an Initial Discussion Among HR.

Professional, Client, Boss, and Coach Sample Agreement for Coaching Services.

Sample Action Plan.

Action Plan Format.

Sample Progress Report.

“To-Do” List for Managing Coaching Resources.

Appendix.

Executive Breakaway Section.

Bibliography.

About the Authors.

Index.

Pfeiffer Publications Guide.

"Anna Marie Valerio and Bob Lee have produced a much needed and very easy to understand book on coaching that is aimed at the human resource professionals who most often see the need and contract for coaching services in their organizations. This is a resource that every human resource department will want in their library."
--Richard R. Kilburg, senior director, Office of Human Services, The John Hopkins University

"An excellent reference.... You will find yourself picking this book up any number of times as different situations and questions arise in the various stages and with the different constituents involved in using an executive coach."
--Robert Quinn, senior vice president, organization development, JPMorgan Chase and Co.

"Every chapter will provide the reader practical new insights into how to achieve the maximum benefit from professional coaching services."
--William H. Macey, CEO, Personnel Research Associates, Inc.

"This book serves as a very practical guide for how to do executive coaching right. Anyone seeking coaching, managing someone they believe needs coaching, building a coaching process for their organization, or wishing to be a strong professional coach should read this book."
--Blair Sheppard, CEO, Duke Corporate Education

"Anna Marie Valerio and Bob Lee have done a masterful job giving the HR professional guidance of how and when to most effectively use coaching. Their approach helps define clear outcomes both for the individuals who receive coaching and for the organization."
--Hope Greenfield, chief learning officer, Lehman Brothers