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What Do I Say? Communicating Intended or Unanticipated Outcomes in Obstetrics
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More About This Title What Do I Say? Communicating Intended or Unanticipated Outcomes in Obstetrics

  • English

English

What Do I Say? Communicating Intended or Unanticipated Outcomes in Obstetrics will help physicians and other health care professionals improve their communication skills with patients and their family members. Written by James R. Woods, a perinatologist, and Fay A. Rozovsky, an attorney, risk management consultant, and authority on informed consent, What Do I Say? explores how to explain risk to patients, how to obtain patient consent, and how to talk with patients when adverse events occur. What Do I Say? is a comprehensive book that
  • Explains consent as a foundation of the caregiver-patient relationship
  • Explains the legal context for disclosing bad news
  • Outlines the practical issues associated with OB consent
In addition to the information, research, and practical advice contained in this helpful volume, What Do I Say? is filled with useful case examples that can prepare physicians and other health care professionals for handling communications in potentially high-risk situations.
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English

James R. Woods, M.D., is the Henry A. Thiede Professor and chair of the Department of Obstetrics and Gynecology at the University of Rochester School of Medicine, Rochester, New York.

Fay A. Rozovsky, J.D., M.P.H., is senior vice president in the Healthcare Practice of Marsh Inc. She has more than twenty years experience as a health care risk management consultant and attorney.

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Foreword (David S. Guzick).

Preface.

The Authors.

1. The Legal Context for Disclosing Bad News.

2. Consent as a Process.

3. The Challenge of Full Disclosure.

4. Conversations to Diffuse Anger.

5. Conversations to Educate.

6. Conversations to Improve Quality of Care.

7. Where Do We Go from Here?

Notes.

Index.

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English

"Obstetrics is an area fraught with concern over adverse outcomes and significant litigation risks. This material is needed in the risk management field. The authors take an interesting approach to include the informed consent process with disclosure."
— Deborah Boyd, MS, RHIA, CPHRM, Senior. Risk Management Consultant, Zurich North America, Atlanta, GA

"There has been increased evidence placed on the patient's right to know and malpractice litigation in obstetrics continues to soar. It will be a great resource for health care risk managers, obstetrical clinicians, attending physicians, residents, and nurses."
— Robin Maley, BSN, MPH, president, Maley Healthcare Strategies, New York


"It is unusual to see a book like this by authors with kind of experience and interest that James Woods and Fay Rozovsky possess. This book has the potential to become the definitive text on informed consent and disclosure of adverse events."
— Nancy A. Moree, RN, MA, CNAA, Patient Safety Officer, Department of Veterans Affairs, VA New Jersey Health Care System,East Orange, New Jersey

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