Board Work: Governing Health Care Organizations
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More About This Title Board Work: Governing Health Care Organizations

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American College of Healthcare Executives 2000 James A. Hamiltonbook of the year award

Written by Dennis Pointer and James Orlikoff, two of the mostexperienced and highly regarded governance consultants in thecountry, Board Work presents a practical model focusing onthose factors that most affect board performance. Rich withprescriptive information, practical ideas, assessment tools, andexamples, Pointer and Orlikoff provide the expert coaching boardsneed to do their best work and add value to theirorganizations.

Based on the authors' forty years of combined experience, thiseye-opening book arms boards with tools and techniques tosignificantly enhance their performance and contributions. Pointerand Orlikoff forward concrete recommendations for implementingbenchmark governance systems and practices, creating the essentialguide for those who want to make a real difference on behalf ofcommunities they serve.

"This is the best book on health care organization governanceI have ever read."
--Stephen Shortell, Blue Cross of California DistinguishedProfessor of Health Policy and Management, University ofCalifornia, Berkeley

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DENNIS D. POINTER is principal of Dennis D. Pointer &Associates, which has provided governance consultation anddevelopment services to more than three hundred health careorganizations, nonprofits, governmental agencies, and commercialcorporations. He has written many books and articles, includingReally Governing, winner of the American College of HealthcareExecutives Book of the Year Award. Dr. Pointer holds the John J.Hanlon Chair of Health Care Research and Policy in the GraduateSchool of Public Health at San Diego State University. He is alsothe Austin Ross Professor, Department of Health Services, School ofPublic Health and Community Medicine, University of Washington(Seattle).

JAMES E. ORLIKOFF is president of Orlikoff & Associates, Inc.,a consulting firm specializing in health care governance andleadership. A nationally recognized authority on effectivegovernance, he has written ten books and more than fifty articles,and has consulted with more than five hundred organizations tostrengthen their governance effectiveness. He is the NationalAdvisor on Governance and Leadership to the American HospitalAssociation and the Health Forum and is a founding member of theGovernance Advisors of the Governance Institute where he is amember of the faculty.

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Welcome to the Board Why Governance? Governance for Whom?Governance Checkup Benchmark Governance Practices.

The New Game of Governance Two Faces of Change The Revolution inHealth Care Governance Checkup Benchmark GovernancePractices.

Governance Performance and Contributions.

Governance Responsibilities Ends Management Performance Quality ofCare Finances Self Benchmark Governance Practices.

Governance Functioning Policy Formulation Decision Making OversightBenchmark Governance Practices Essence of the Verb "toGovern".

Governance Structure Issues in System Governance Structure BoardSize Committee Structure Principles of Effective StructureGovernance Checkup Benchmark Governance Practices.

Governance Composition Casting Basics Composition Models TermLimits Removing a Board Member Ex Officio Members CommunityRepresentation Governance Checkup Benchmark GovernancePractices.

Governance Infrastructure The Effective Governance Pyramid AnnualBoard Goals and Objectives Annual Board Work Plans Board AgAndaControl Board Information Control Evaluation Vision RelatedGovernance Issues Governance Checkup Benchmark GovernancePractices.

Board Membership Checkup Thirty-Eight (Really) Great Ideas forBecoming a Better Board Person.

Transforming Governance How Does Your Board Rate? The GovernancePerformance Map The Transformation Process The Last Word.

Appendix A: A Profile of Health System and HospitalGovernance.

Appendix B: Illustrative Board Policies.

Appendix C: Illustrative Committee Charters.

Appendix D: Governance Resources.

References and Bibliography.

Index.

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"This is the best book on health care organization governance Ihave ever read." --Stephen M. Shortell, Blue Cross of CaliforniaDistinguished Professor of Health Policy and Management, Universityof California, Berkeley

"The strategic edge, effective governance . . . Pointer andOrlikoff have written a book that is a 'must read' for thosemanaging and governing in today's complex health care environment."--David L. Bernd, CEO, Sentara Health System

"The partnership of Pointer and Orlikoff, with their vastexperience, skills, and leadership, makes this the guide for healthcare governance-now and into the foreseeable future." --RoySchwarz, Jr., chair, board of trustees; Carolyn C. Roberts,president and CEO, Copley Hospital, Inc.

"Written by two of the most experienced and highly regarded healthcare governance consultants in the country, Board Work isnoteworthy in its ability to challenge old assumptions aboutgovernance and serves as an excellent road map for enhancing yourboard's capabilities." --J. K. Pearlman, board chair; Mark R.Neaman, president and CEO, Evanston Northwestern Healthcare

"Hard-hitting and directly to the heart of the issue, Board Work isa must for those trustees who want their organizations to survivein the rapidly changing world of health care." --E. GeorgeMiddleton, Jr., board chair, Sentara Health System
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