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CompTIA Strata Study Guide
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Andrew Smith has over 15 years of experience in education, including course leadership, creating new programs, and helping coauthor several course books for BTEC and ICT students in the United Kingdom. He holds the lead position for Cisco networking in the Department of Communications and Systems, within the faculty of Mathematics, Computing, and Technology at the Open University.

Faithe Wempen, MA, is an A+-certified PC technician and the author of over 120 books on computer hardware and software. She teaches computer technology at Purdue University, and her online technology courses have educated over a quarter of a million students.

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Preface xxiii

Introduction xxix

Assessment Test xlv

Part I Understanding Computer Hardware 1

Chapter 1 Processing and Memory 3

Chapter 2 Input and Storage Devices 31

Chapter 3 Peripherals and Networking 71

Part II Installation, Maintenance, and Upgrades 133

Chapter 4 Setting Up a Computer 135

Chapter 5 Maintaining a Computer 163

Chapter 6 Installing and Configuring Software 213

Chapter 7 Updating and Upgrading Hardware 261

Part III Troubleshooting and Security 289

Chapter 8 Troubleshooting Operational Problems 291

Chapter 9 Security and Access Control 317

Chapter 10 Safe, Legal, and Green Computer Usage 365

Appendix About the Companion CD 391

Glossary 395

Index 421

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