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More About This Title How to Sell Without Being a JERK! The Foolproof Approach to the World's Second Oldest Profession
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JOHN KLYMSHYN is a prolific writer, busy speaker, and dedicated family man. He is President of The Business Generator, a sales management and team effectiveness training firm. He teaches other professionals how to sell, connect, lead, and communicate without being a jerk. He has built, fixed, or managed sales teams to success in several industries and maintains a marquee client list of companies and professional associations from Toronto to Miami, Seattle to Mexico City.
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Foreword xi
Acknowledgments xv
Introduction xvii
CHAPTER ONE What Exactly Is Wrong with Salespeople? 3
CHAPTER TWO Respect Is Earned 21
CHAPTER THREE Foolproof Approaches to the World’s Second Oldest Profession 49
CHAPTER FOUR Moving Conversations Forward 67
CHAPTER FIVE Process and Completion 85
CHAPTER SIX Million-Dollar Questions 109
CHAPTER SEVEN Handling Objections 129
CHAPTER EIGHT Selling Honestly and Using Appropriate Language 153
CHAPTER NINE Closed Sales and Closing Sales 167
CHAPTER TEN Bringing It All Together 179
Index 195
About the Author 203