The Sales Bible: The Ultimate Sales ResourceRevised Editon
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JEFFREY GITOMER is a global authority on sales and customer service who leads more than 150 training programs and sales meetings annually for companies such as IBM, AT&T, Coca-Cola, Hilton Hotels, Inc. magazine, Siemens, and Cintas. He is the author of the syndicated sales column "Sales Moves," which appears in eighty-five business journals across the United States and Europe and is read by more than 3.5 million people weekly.

English

PART 1: THE RULES, THE SECRETS, THE FUN.

1.1 Genesis.

1.2 The Book of Rules.

1.3 The Book of Secrets.

1.4 The Book of BIG Secrets.

1.5 The Book of Humor—The Biggest Secret.

PART 2: PREPARING TO WOW THE PROSPECT.

2.1 The Book of of WOW.

2.2 The Book of Questions.

2.3 The Book of Power.

PART 3: PLEASE ALLOW ME TO INTRODUCE MYSELF.

3.1 The Book of Introductions.

3.2 The Book of Cold Calling.

PART 4: MAKING A GREAT PRESENTATION.

4.1 The Book of Presentations.

PART 5: OBJECTIONS, CLOSING AND FOLLOW-UP...GETTING TO YES.

5.1 The Book of Objections.

5.2 The Book of Closing.

5.3 The Book of Persistence.

PART 6: WOES AND FOES.

6.1 The Book of Lamentations.

6.2 The Book of Competition.

PART 7: ALL HAIL THE KING...CUSTOMER.

7.1 The Book of Customer Service.

PART 8: SPREADING THE GOSPEL.

8.1 The Book of Communications.

8.2 The Book of Exhibitions.

PART 9: NETWORKING....SUCCESS BY ASSOCIATION(S).

9.1 The Book of Networking.

PART 10: PROPHETS AND PROFITS.

10.1 The Book of Leadership.

10.2 The Book of Trends.

10.3 The Book of Prophets.

PART 11: UP YOUR INCOME!TM

11.1 The Book of Numbers.

PART 12: CAN I GET AN AMEN? !

12.1 The Book of Exodus.

Index. 

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