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More About This Title Becoming a Skilled Negotiator: Concepts and Practices
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English
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Kathleen Kelley Reardon is professor of management at USC's Marshall School of Business and lives in Palos Verdes, CA. She?is author of The Secret Handshake: Mastering the Politics of the Business Inner Circle?and They Don't Get It, Do They? Communication in the Workplace. A leading authority on negotiation, persuasion and interpersonal communication she is a highly regarded speaker and consultant.
- English
English
Acknowledgments.
1. Defining the Art.
2. A Versatile Frame of Mind.
3. Preparation and Planning.
4. Prioritizing Issues, setting and Revising Goals.
5. Ethical Considerations.
6. The Persuasive Opening.
7. The Persuasion Strategy Choices.
8. The Role of Power.
9. When the Discussion Gets Stalled or Heated.
10. Taking negotiation Talents Global.
Summary Remarks.
Notes.
The Author.
Index.