Encouraging The Heart DVD Package, Revised
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Based on Kouzes and Posner?s groundbreaking leadership model?The Five Practices of Exemplary Leadership??Encouraging the Heart delves deep into one of the most difficult practices. While many people assume that money is a key motivator, Kouzes and Posner clearly show that personal, heart-felt appreciation is the ultimate incentive. The DVD is filled with examples of managers helping others believe in themselves, celebrate their uniqueness, and discover their own value. You?ll visit a Massachusetts-based software company, The MathWorks; Michigan-based natural gas and electric utility company, Consumers Energy; a nonprofit agency in Silicon Valley, Sunnyvale Community Services; and New Jersey-based Honeywell Commercial Aviation to see the power of encouragement in action.

The DVD runs 20 minutes.

English

JAMES M. KOUZES lives in Orinda, CA. BARRY Z. POSNER lives in Monte Sereno, CA. Their website can be found at www.leadershipchallenge.com.

Jim Kouzes and Barry Posner are authors of the award-winning and best-selling book, The Leadership Challenge. Jim is an Executive Fellow at the Center for Innovation and Entrepreneurship at the Leavey School of Business, Santa Clara University and Chairman Emeritus of the Tom Peters Company. Barry is Dean of the Leavey School of Business and Professor of Leadership at Santa Clara University (Silicon Valley, California). Jim and Barry are also authors of Credibility, Encouraging the Heart, The Leadership Challenge Workshop, The Leadership Challenge Workbook, and The Leadership Journal. Their 360-degree leadership assessment instrument, The Leadership Practices Inventory (LPI) and LPI Online (www.lpionline.com) has helped develop the leadership skills of nearly 1 million people worldwide. Combined, these offerings truly make them the most trusted sources on becoming a better leader.

English

PREFACE.

INTRODUCTION.

THE FIVE PRACTICES OF EXEMPLARY LEADERSHIP.

THE SEVEN ESSENTIALS OF ENCOURAGE THE HEART.

HOW TO USE THE DVD PRESENTATION.

HOW TO USE THIS LEADER’S GUIDE.

MATERIALS AND EQUIPMENT CHECKLIST.

SYNOPSIS OF THE CASES.

SUGGESTIONS FOR A SUCCESSFUL PRESENTATION.

PRESENTATION OUTLINE.

PRESENTATION SCRIPT.

FREQUENTLY ASKED QUESTIONS.

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