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More About This Title Mastering Microsoft Lync Server 2013
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Everything you need to know to get Lync 2013 up and running smoothly
As a Unified Communications (UC) technology, Lync allows you to keep track of your contacts' availability so you can communicate with anyone, anywhere, and at any time. With this hands-on book, you will learn how to administer the newest and most robust version of Lync Server in order to send an IM; start or join an audio, video, or web conference; or make a phone call through a familiar interface. Packed with real-world exercises throughout, this unique resource encourages you to learn from the best practices and deployments of others so that you can benefit from their experiences.
Walks you through designing and managing enterprise instant messaging and conferencing solutionsDetails how to configure voicemail, enterprise voice, dual-forking, and VoIPTeaches you how to automate management tasksShares invaluable advice for monitoring, diagnosing, and troubleshooting problemsHelps you understand SIP and authentication technologiesWith Mastering Microsoft Lync Server 2013, you'll gain the skills you need to effectively deploy Lync Server 2013 and be on your way to gaining all the benefits UC has to offer.
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Keith Hanna, Microsoft Certified Master at Microsoft Office Communications Server (OCS), is a Service Delivery Specialist at Microsoft U.K. focused on partner-led support offerings for Lync. He has been working with OCS and Lync since before they were launched, helping to design and deploy some of the largest worldwide installations in use today. He also helps develop content for the Microsoft Lync Ignite training series and has contributed to the Lync Resource Kit. Nathan Winters is a Technical Solution Professional at Microsoft U.K. He has worked with some of the U.K.'s largest companies. He is a four-time MVP for Exchange Server, a speaker at events in both the U.S. and the U.K., and a published writer in leading industry resources such as Windows IT Pro and the MSExchange.org website. He is also the author of Microsoft Exchange Server 2013: Design, Deploy and Deliver.
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Part I • Fundamentals 1
Chapter 1 • What’s in Lync? 3
Chapter 2 • Standards and Protocols 37
Chapter 3 • Security 67
Chapter 4 • Clients 105
Part 2 • Getting Lync Up and Running 141
Chapter 5 • Planning Your Deployment 143
Chapter 6 • Installation 189
Chapter 7 • Migration and Upgrades 255
Part 3 • Administration 299
Chapter 8 • Introduction to PowerShell, the Lync Management and Regular Expressions 301
Chapter 9 • Role-Based Access Control 341
Chapter 10 • User Administration 367
Chapter 11 • Archiving and Monitoring 403
Chapter 12 • Troubleshooting 441
Part 4 • Voice 471
Chapter 13 • Getting Started with Voice 473
Chapter 14 • Call Admission Control 507
Chapter 15 • E911 and Location Information Services 545
Chapter 16 • Extended Voice Functionality 565
Part 5 • Integration 613
Chapter 17 • Exchange and SharePoint 615
Chapter 18 • Hybrid Deployments 681
Chapter 19 • Th ird-Party Integration 703
Part 6 • Mobile Devices 743
Chapter 20 • Mobility 745
Appendix A • The Bottom Line 799
Chapter 1: What’s in Lync? 799
Chapter 2: Standards and Protocols 800
Chapter 3: Security 801
Chapter 4: Clients 802
Chapter 5: Planning Your Deployment 803
Chapter 6: Installation 803
Chapter 7: Migration and Upgrades 806
Chapter 8: Introduction to PowerShell, the Lync Management Shell, and Regular Expressions 807
Chapter 9: Role-Based Access Control 809
Chapter 10: User Administration 812
Chapter 11: Archiving and Monitoring 814
Chapter 12: Troubleshooting 815
Chapter 13: Getting Started with Voice 816
Chapter 14: Call Admission Control 817
Chapter 15: E911 and Location Information Services 818
Chapter 16: Extended Voice Functionality 819
Chapter 17: Exchange and SharePoint 820
Chapter 18: Hybrid Deployment 822
Chapter 19: Third-Party Integration 823
Chapter 20: Mobility 826
Chapter 21: Telephony Devices 827
Appendix B • Adoption 829
Understanding the Power of UC 829
The Promise 829
The Pitfalls 830
Introducing Lync to Your Business 831
Piloting Lync 832
Training Your Users 834
Appendix C • Using Persistent Chat Effectively 839
Introduction to Persistent Chat 839
Examples of Role-Based Solutions for Persistent Chat 840
Project Managers 840
Lawyers 842
Consultants 843
Examples of Industry-Based Solutions for Persistent Chat 844
Banking 844
Software Company 845
Operations for Multinational Enterprise (MNE) 845
Better “Unification” of Data 847
What Is MindLink? 847
Index 851
