CompTIA A+ Complete Study Guide (Exams 220-801 and 220-802)
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More About This Title CompTIA A+ Complete Study Guide (Exams 220-801 and 220-802)

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CompTIA Authorized, fully updated Study Guide for the leading IT certification: CompTIA A+

CompTIA A+ is the de facto certification for IT technicians. Some vendors even require employees to achieve certification as part of their job training. This book prepares you for both required exams: 220-801 and 220-802. Totally updated to cover the 2012 exams, this popular prep guide covers all the exam objectives. Readers will also have access to additional study tools, including the Sybex Test Engine with bonus practice exams, electronic flashcards, and a glossary of important terms in searchable PDF form.

Includes a coupon for 10% Off CompTIA Certification ExamsA complete study guide to both exams required for CompTIA A+ certification, the standard certification for software and hardware vendors and major technology companiesCovers personal computer components, laptops and portable devices, operating systems (including mobile), printers and scanners, networks, security, safety and environmental issues, communication, and professionalismProvides clear and concise information on crucial hardware and operating system maintenance and troubleshooting topicsOffers practical examples, real-world insights, exam highlights, and end-of-chapter reviews

CompTIA A+ Complete Study Guide prepares the diligent student to pass both parts of the A+ exam with confidence.

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Quentin Docter, A+, MCSE, CNE, CCNA, SCSA, is an IT consultant and has over 17 years of IT experience.

Emmett Dulaney, A+, Network+, Security+, MCT, is an assistant professor at Anderson University. He has written several certification books, and is coauthor of Sybex's leading certification title: CompTIA Security+ Study Guide. He is also a well-known columnist for CertCities.com.

Toby Skandier, A+, Network+, i-Net+, Server+, is founder of Talskan Technologies, LLC, a technical education provider in North Carolina. All three authors coauthored the previous edition of the CompTIA A+ Complete Study Guide.

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Introduction xxxi

Assessment Test liv

Part I 220-801 1

Chapter 1 Motherboards, Processors, and Memory 3

Chapter 2 Storage Devices and Power Supplies 69

Chapter 3 Peripherals and Expansion 125

Chapter 4 Display Devices 197

Chapter 5 Custom Configurations 235

Chapter 6 Networking Fundamentals 261

Chapter 7 Introduction to TCP/IP 309

Chapter 8 Installing Wireless and SOHO Networks 337

Chapter 9 Understanding Laptops 395

Chapter 10 Installing and Configuring Printers 445

Chapter 11 Understanding Operational Procedures 501

Part II 220-802 559

Chapter 12 Operating System Basics 561

Chapter 13 Operating System Administration 607

Chapter 14 Working with Windows 7 665

Chapter 15 Working with Windows Vista 709

Chapter 16 Working with Windows XP 747

Chapter 17 Security 797

Chapter 18 Mobile Devices 837

Chapter 19 Troubleshooting Theory, OSs, and Security 929

Chapter 20 Hardware and Network Troubleshooting 981

Appendix A Answers to Review Questions 1041

Appendix B Answers to Performance-Based Questions 1075

Appendix C About the Additional Study Tools 1099

Additional Study Tools 1100

Sybex Test Engine 1100

Electronic Flashcards 1100

PDF of Glossary of Terms 1100

Adobe Reader 1100

System Requirements 1101

Using the Study Tools 1101

Troubleshooting 1101

Customer Care 1102

Index 1103

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