Getting Your Money's Worth from Training and Development: A Guide to Breakthrough Learning
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More About This Title Getting Your Money's Worth from Training and Development: A Guide to Breakthrough Learning


This book fills a need for trainers, participants, and managers by providing a practical guide on how to get the most from a learning and development program. The book offers proven tools that help training participants get the most from the programs and includes the tools necessary to the transfer and application of critical new learning. The book explains how to create an environment that supports the participant's successful transition from program learning to producing valuable results. The tools and suggestions are a formula for success that will add value to virtually any learning and development initiative.


Cal Wick is the Founder and CEO of Fort Hill Company. Cal is recognized nationally as a consultant, educator and researcher on improving the performance of managers and organizations. Roy Pollock serves as Chief Learning Officer for Fort Hill. Richard Flanagan serves as Senior Vice President for Fort Hill. Andy Jefferson is President and Chief Operating Officer for Fort Hill.

The Fort Hill Company has worked with a wide range of companies and industries to implement follow-through systems that maximize the value of learning and development and increase the ROI of training and development and business initiatives. Fort Hill's web-based Follow-Through Tools have been used by more than 30,000 managers in over 48 countries to ensure the follow-through necessary to deliver results. With a staff of about 30 associates, they offer training and OD consulting services and provide Learning-4-Results, popular on-site workshops designed to share the principles of the Follow-through Management with OD and learning professionals. They are the authors of the award-winning Six Disciplines of Breathrough Learning (Pfeiffer 2006). The company is based in Montchanin, Deleware.


List of Inserts vii

Contents of the Website ix

A Guide for Managers

How to Use This Book 3

Introduction to the Guide for Managers 5

What’s in It for You? 8

Everyone Can Improve 8

The Three Keys to Getting Your Money’s Worth as a Manager 11

1. Be More Up-Front 11

2. Be More Engaged 22

3. Be More Results-Driven 35

Summary and Closing Thoughts 45

References and Recommended Reading for Managers 47

Appendix: Completed Examples for Managers 49

About the Authors 59

About Fort Hill 61