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More About This Title Practical Support for Lean Six Sigma Software Process Definition: Using IEEE Software Engineering Standards with CD
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DOUGLAS B. SMITH is a Northrop Grumman Information Technology Technical Fellow and Program Manager of the Northrop Grumman IT Defense Group Lean Six Sigma Program. He is a Lean Six Sigma Black Belt and has been involved in process improvement since 1987. He is a member of the IEEE and IEEE Computer Society.
JOHN W. WALZ retired as senior manager of supply chain management at Lucent Technologies. His thirty-year career at Lucent & AT&T was highlighted by customer-focused and results-oriented management. Mr. Walz is Vice President of the SAB and also serves as a member of the S2ESC.
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Preface xiii
Acknowledgments xv
1. Introduction and Overview 1
2. Standards and Software Process Improvement 7
3. 12207 Primary Life Cycle Processes 17
4. 12207 Supporting Life Cycle Processes 67
5. 12207 Organizational Processes 133
6. Lean Six Sigma Fundamentals 161
7. Lean Six Sigma Techniques and DMAIC 173
8. Applying Lean Six Sigma 233
Appendix A. 12207 Supporting Work Products 245
Appendix B. Planning For Small Projects 357
Appendix C. CD ROM Reference Summary 367
Appendix D. IEEE Standards Abstracts 369
Appendix E. Mapping From IEEE 12207 to ISO/IEC 12207:2008 377
Appendix F. Acronyms 379
References 383
IEEE Publications 383
ISO Publications 385
Lean Six Sigma References 386
Other References 389
Index 393
About the Authors 411
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