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More About This Title Z.E.R.O.: Zero Paid Media as the New Marketing Model
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The world has changed. Everyone keeps reminding marketers and advertisers about the never ending and accelerating forces of technology disruption, consumer changes, and innovation evolution in the marketing world today. Sounds exciting except for the fact that we’re doing absolutely nothing about it. Zero.
Simply put, under current operating conditions, the advertising industry will not be able to sustain itself and without taking action, is likely to result in severe to catastrophic outcomes- from financial underperformance to job loss to even a collapse of the current media ecosystem.
The solution? The Marketing Model can be fixed by slashing your ad budget, and investing in the Z.E.R.O. framework:
- Zealots
- Entrepreneurship
- Retention
- Owned Assets
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Joseph Jaffe (www.startupsforbrands.com; Westport, CT) is one of the most sought-after consultants, speakers and thought leaders on innovation, marketing, new media and social media. He is Founder & Partner of Evol8tion, LLC, an innovation agency that matches early stage startups with established brands to partner via mentoring, pilot programs, investment and/or acquisition.
Maarten Albarda (www.mlaconsultingllc.biz; Stamford, CT) has led a distinguished global career in senior pan-regional and global leadership roles at JWT, Leo Burnett, McCann-Erickson, The Coca-Cola Company and AB-InBev, living and working in The Netherlands, the UK, Japan, Germany and the US. He is a sought-after speaker, having made regular appearances at the Festival of Media, Cannes Advertising Festival, DMexco, Ad:Tech and other leading events. He is also a contributor to various marketing training programs such as Stanford University's Digital Marketing Program and C-Squared's Festival of Media LatAm Academy.
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Foreword Chris Burggraeve vii
Preface The Obesity Epidemic xi
A Note from the Authors xv
SECTION I The Problem 1
CHAPTER 1 Madison Avenue: We Have a Problem 3
CHAPTER 2 A Perfect Storm Is Coming 9
CHAPTER 3 The Economic Case 21
CHAPTER 4 The Business Case 31
CHAPTER 5 The Media Case 37
CHAPTER 6 The Consumer Case 47
CHAPTER 7 The Creative Case 57
SECTION II The Z.E.R.O. Vision 67
CHAPTER 8 Is It Time to Blow Up the Entire Model? 69
CHAPTER 9 Introducing Z.E.R.O. 81
SECTION III The Z.E.R.O. Action Plan 127
CHAPTER 10 Culture and Talent 131
CHAPTER 11 Tenure 139
CHAPTER 12 Compensation 145
CHAPTER 13 Budget Setting 155
CHAPTER 14 Measurement and Insights 169
CHAPTER 15 Use Existing Customers to Gain New Ones 181
CHAPTER 16 Customer Experience Becomes the Key Strategic Differentiator 191
CHAPTER 17 The Innovation Imperative 203
CHAPTER 18 Become a Data Junkie 219
CHAPTER 19 From Campaigns to Commitments to Ecosystems 231
CHAPTER 20 That’s Great . . . Now What the Hell Do I Do Next? 241
Epilogue 255
Notes 261
Index 267
