Title Details

Kurt Kraiger is Department Chair and Professor of Psychology at Colorado State University, USA.  He is a Fellow and former President of the Society of Industrial/Organizational Psychology (SIOP), and  is also a Fellow of the Association for Psychological Science.  He is a noted expert on training and training evaluation, having published or presented over 140 papers on training and related topics.  He is the editor of Creating, Implementing, and Managing Effective Training and Development: State-of-the-Art Lessons for Practice (Jossey-Bass, 2001) and the co-editor of Improving Training Effectiveness in Work Organizations (1997). He is currently on the editorial boards of the Journal of Applied Psychology, Journal of Management, and Journal of Business and Psychology.

Jonathan Passmore (Series Editor) is Professor of Psychology at the University of Evora, Portugal, and Managing Director of Embrion, a psychology consulting company working across Europe and the Middle East. He is a chartered psychologist, holds five degrees, and has an international reputation for his work in coaching and leadership. He has published widely books on the themes of leadership, personal development and change, and served as editor for the Association for Coaching book series. He speaks widely at conferences across the world and has published over 100 journal papers and book chapters. 

Nuno Rebelo dos Santos is Professor of Psychology at the University of Evora, Portugal, and is the Director of the PhD program in Coaching.  He has been a faculty member for several PhD and master courses, including the Erasmus Mundus Master Program in Work, Organizational and Personnel Psychology and the Erasmus Mundus Intensive Program in Human Resources and Knowledge Management in Health and Social Care. He has worked for more than 20 years in executive training and development and his research focuses on performance development and cooperation in organizations.

Sigmar Malvezzi is Professor and Researcher of Fundação Dom Cabral, Brazil. He received his PhD at the Department of Organizational Behavior at the University of Lancaster, UK, and the degree of “Livre Docente” at the University of São Paulo, Brazil. He has lectured at the Institute of Psychology of the University of São Paulo and at the Business School of Fundação Getulio Vargas. His research has explored professional and career development with focus on the building of professional identity. His most recent book is Gramáticas Actuales de la Relación Hombre-Trabajo (2012).

About the Contributors ix

Foreword xiv

Series Preface xv

Railway Children xvii

1 The Psychology of Training, Development, and Performance Improvement 1
Kurt Kraiger, Jonathan Passmore, Nuno Rebelo dos Santos, and Sigmar Malvezzi

Section I Training 11

2 The History of Training 13
Sigmar Malvezzi

3 Training Needs Analysis at Work 32
Rodrigo R. Ferreira, Gardênia da Silva Abbad, and Luciana Mourão

4 Training and Workplace Learning 50
Karen Evans and Natasha Kersh

5 Transfer of Socialization 68
Alan M. Saks

6 Encouraging Active Learning 92
Nina Keith and Christian Wolff

7 The Competencies of Effective Trainers and Teachers 117
Darryl Gauld

8 Training Evaluation 136
Jonathan Passmore and Maria Joao Velez

9 Knowledge Transfer and Organizational Learning 154
Linda Argote

Section II E-Learning 171

10 Facilitation in E-Learning 173
Annette Towler and Tyree Mitchell

11 Effective Virtual Learning Environments 188
Jean-Luc Gurtner

12 Game- and Simulation-Based Approaches to Training 205
Rebecca Grossman, Kyle Heyne, and Eduardo Salas

Section III Personal and Professional Development in Organizations 225

13 Training and Personal Development 227
Kurt Kraiger and Thomas M. Cavanagh

14 The Contribution of Talent Management to Organization Success 247
David G. Collings

15 Action Learning: Approaches, Applications, and Outcomes 261
Lisa Anderson and Charlotte Coleman

16 Knowledge-Sharing, Cooperation, and Personal Development 278
Leonor Pais and Nuno Rebelo dos Santos

17 Using Competences in Employee Development 303
Robert A. Roe

18 Personal Development Plan, Career Development, and Training 336
Simon Beausaert, Mien Segers, and Therese Grohnert

19 Leadership Development and Organizational Success 354
Thomas Garavan, Fergal O’Brien, and Sandra Watson

20 Structured Actions of Intentional Development 398
Nuno Rebelo dos Santos and Leonor Pais

21 Informal Learning and Development 419
Valéria Vieira de Moraes and Jairo Eduardo Borges-Andrade

Section IV Performance Management 437

22 Performance Appraisal and Development 439
Jeffrey R. Spence and Patricia L. Baratta

23 Designing Feedback to Achieve Performance Improvement 462
Manuel London and Edward M. Mone

24 Using 360-Degree Feedback as a Development Tool 486
Clive Fletcher

25 Feedback, Development, and Social Networks 503
Piet Van den Bossche, Sara van Waes, and Janine van der Rijt

Index 521

"This handbook is sure to become a key resource for any researcher or professional looking for the latest and most innovative thinking from around the world on the full range of topics related to training, development, and performance management.—" Bradford S. Bell, Ph.D., Cornell University.Editor, Personnel Psychology 

'I wish I could have accessed this book many years ago. Comprehensive and scholarly, the four sections- training, e-learning, professional development and performance management- fit well together and address a gap in the literature that has been apparent for some time. The psychological perspective speaks to growing interest in the micro-foundations of strategic success, and the blending together of both formal and informal perspectives on learning in organizations ensures a holistic rather than piecemeal approach to the question of how to build individual knowledge, skills and competences in organizations. I believe that this book will make a significant impact on its target audience in this critical area'.—Helen Shipton, Professor of International Human Resource Management, Nottingham Trent University