Business Intelligence and the Cloud: Strategic Implementation Guide
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English

How to measure cloud computing options and benefits to impact business intelligence infrastructure

This book is a guide for managers and others involved in using cloud computing to create business value. It starts with a discussion of the media hype around cloud computing and attempt to pull together what industry experts are saying in order to create a unified definition. Once this foundation is created—assisting the reader's understanding of what cloud computing is—the discussion moves to getting business benefits from cloud computing. Lastly, the discussion focuses on examples of cloud computing, public clouds, private clouds, and virtualization. The book emphasizes how these technologies can be used to create business value and how they can be integrated into an organizations business intelligence system. It helps the user make a business case for cloud computing applications—applications that are used to gather/create data, which in turn are used to generate business intelligence.

English

MICHAEL S. GENDRON, PhD, is a Professor at Central Connecticut State University and an IT strategy consultant. He speaks regularly at academic and professorial conferences globally, blogs about current IT topics at http://www.allanalytics.com (a SAS Institute affiliate), and is a regular contributor on many technology-related social networking sites.

English

Foreword xiii

Preface xvii

Acknowledgments xxi

Part One: The Foundation.1

Chapter 1: A History of How We Got to Cloud Computing 3

The Rise of Cloud Computing 4

Conclusion 19

Notes 21

Chapter 2: Characteristics and Service Models 23

Introductory Concepts 24

A Cloud Implementation 29

Defining Cloud Computing 30

Conclusion 44

Notes 44

Chapter 3: Deployment Models 47

Important Considerations 49

Public and Private Clouds 54

Examples of Cloud Computing 55

Private Clouds in Context 60

Hybrid Clouds 63

Community Clouds 65

Conclusion 66

Notes 67

Part Two: Cloud Economics  69

Chapter 4: Strategic Measurement: TCO, ROI, OPEX/CAPEX 71

Total Cost of Ownership 72

Financial Measurements 76

Conclusion 85

Notes 87

Chapter 5: Cloud Adoption: Are Your Organization and Its Stakeholders Ready to Adopt Cloud Computing? 89

Regulatory Influence 90

The Effects on Your Organization 91

The Effects on External Stakeholders 103

Conclusion 105

Notes 106

Chapter 6: Service Level Agreements 107

The Traditional or Typical Telecom SLA QOS 108

Introducing the Cloud SLA 109

SLA Types 110

Cloud Use Cases 110

SLA by Type of Service and Deployment 113

Anatomy of a Standardized SLA 113

Negotiating the Cloud SLA 116

Conclusion 125

Notes 126

Part Three: Business Intelligence and the Cloud.127

Chapter 7: Business Intelligence: The Interaction of Business Intelligence and Cloud Computing 129

BI Strategy 130

Objectives for a BI Project 132

The Analytics Cycle 134

Conclusion 147

Notes 148

Chapter 8: Big Data’s Effects on BI Efforts in the Cloud 149

Defining Big Data 151

Managing Big Data 158

Conclusion 168

Notes 169

Chapter 9: Mobile Computing Intersection: The Intersection of Mobile, Cloud, Big Data, and Business Intelligence 171

Defining Mobile Computing 174

Mobile in the Enterprise 175

Mobile and the Consumer Experience 186

Conclusion 187

Notes 187

Conclusion 189

Glossary 193

About the Author 207

Index 209

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