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More About This Title Growing Pains: Transitioning from an Entrepreneurship to a Professionally Managed Firm, Fourth Edition
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Yvonne Randle is vice president of Management Systems Consulting Corporation, where she has been a consultant since 1983.
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Foreword vii
Preface ix
PART ONE: A FRAMEWORK FOR DEVELOPING SUCCESSFUL ORGANIZATIONS 1
1 How to Build Successful Companies 7
2 Identifying and Surviving the First Four Stages of Organizational Growth 26
3 Recognizing Growing Pains and Assessing the Need for Change 48
PART TWO: MANAGEMENT STRATEGIES FOR EACH STAGE OF ORGANIZATIONAL GROWTH 71
4 The New Venture and Expansion Stages 73
5 The Professionalizing Stage 93
6 The Consolidation Stage 119
PART THREE: MASTERING THE TOOLS OF PROFESSIONAL MANAGEMENT 143
7 Strategic Planning 147
8 Organizational Structure 188
9 Management and Leadership Development 214
10 Organizational Control and Performance Management Systems 243
11 Effective Leadership 272
12 Corporate Culture Management 298
PART FOUR: ADVANCED ASPECTS OF ORGANIZATIONAL TRANSITIONS IN A GROWING ANDCHANGING COMPANY 333
13 Advanced Strategic Planning 335
14 Managing the Advanced Stages of Growth 359
15 Making the Transition to a Public Company 379
PART FIVE: THE PERSONAL ASPECTS OF ORGANIZATIONAL TRANSITIONS IN A GROWING AND CHANGING COMPANY 399
16 The Special Case of Managing Family Business Transitions 401
17 The Transition CEOs Must Make to Survive Beyond the Entrepreneurial
Stage 427
Notes 454
Index 463
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“Although we already had a culture of pursuing continuous improvement, we lacked a framework for planning to restructure Pardee Homes to take advantage of our talented people, resources, and systems to expand our business into new markets. Utilizing ‘the pyramid’ we have developed a disciplined approach to truly strategic planning (and planning for contingencies), excellence in execution and objective measurement of goals and objectives in every department and in every division.”--Michael McGee, CEO, Pardee Homes
“Growing Pains documents the proven system utilized by Flamholtz and Randle to guide numerous companies through the start-up phases to national-level growth. This is not a book of academic platitudes or untested abstractions, but is a practical guide book based on hands-on experiences and demonstrable successes. Because Flamholtz and Randle have developed their perspectives from having worked closely with many companies and management teams, their judgments are solid and their principles can be followed with confidence.”--
Henry Cisneros, executive chairman, CityView
“I have had the great fortune to personally witness a multitude of small business owners and nonprofit executives successfully apply the principles taught in this book to transition their organizations toward enduring success. The concepts in this book provide the critical tools and knowledge for any entrepreneur to channel their passion into a concrete strategy that enables them to take their business to the next level. Flamholtz and Randle’s Growing Pains is worth the investment of the most precious of our commodities--time and intellectual energy!”--Helen Han, CEO, National Association of Women Business Owners-LA