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Customer Relationship Management:A Strategic Imperative in The World of E-Business

Customer Relationship...

by Stanley A. Brown
  • Published in 2000
  • 376
Performance-Driven CRM: How to Make Your CustomerRelationship Management Vision a Reality

Performance-Driven CRM...

by Stanley A. Brown, Moosha Gulycz
  • Published in 2002
  • 296

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