What's Going On?: How to Tell When They Can't Tell You

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More About This Title What's Going On?: How to Tell When They Can't Tell You


Behavior always makes sense. It is up to those of us who provide care to understand what kind of sense it is making. This workbook is a comprehensive training manual that offers a structured step-by-step model for analyzing what is going on when someone with intellectual disability and limited verbal skills shows a change in behavior or mood – and suggests what to do about it. Numerous case study examples bring the issues to life and provide opportunities for practice. The workbook can be used individually or in a group workshop or class setting. Dr. Hartwell-Walker’s practical and compassionate approach to problem-solving is easy to understand yet powerful in application. Feedback from in-service trainings at agencies, college classes and parent workshops over the past 12 years has been overwhelmingly positive. Completing the workbook helps those new to the field feel more confident. Experienced caregivers appreciate an organized review of factors to consider when an individual is in distress. Dr. Hartwell-Walker is dually licensed in Massachusetts as both a psychologist and marriage and family therapist and has been active in clinical work for over 40 years. She has been a clinician, an administrator and supervisor in various clinical settings and recently retired from her position as an Area Psychologist for the Massachusetts Department of Developmental Services. She has taught undergraduate classes in developmental disabilities and mental health and graduate level courses in family therapy, parent education, classroom discipline and psychological education. She is a popular and effective speaker and in-service trainer for agencies, schools and parent groups.


Marie Hartwell-Walker is a psychologist and Marriage and Family Therapist. She holds a Masters in Counseling Psychology from the Alfred Adler Institute in Chicago, and a Masters and a Doctorate in Humanistic Applications of the Social and Behavioral Sciences from the School of Education at the University of Massachusetts, Amherst. She has led workshops about a wide variety of topics for professional associations, agencies, parent organizations, school systems and marriage retreats. She has been an advice columnist and feature writer for newspapers and periodicals since 1978.