Customer Care in a Week
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- Independent Publishers Group
- https://www.pubmatch.com/independent-publishers-group.html
More About This Title Customer Care in a Week
- English
English
This newly revised handbook aims to show how a company can involve all its personnel in using customer support as a competitive tool. It examines the meaning of customer support, the importance of communication, complaining as a positive tool, setting and monitoring standards, and the customer care program.