No More Excuses
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Accountability is not a way of doing. Accountability is a way of thinking. Those who achieve greatness know true accountability makes all the difference between success and failure.

Based on extensive interviews with accountable leaders—from Fortune 500 CEOs to Hall of Fame athletes—No More Excuses identifies the five accountabilities of successful people and organizations. These tenets encourage accountability in others and performance at the highest level.

When you willingly accept and embrace the five accountabilities, you encourage accountability in others and empower your teams to achieve at the highest level. The result is an organization focused on its fundamental values and committed, at the individual level, to achieving critical strategic goals.

Whether you’re a business owner, a top executive, or a team leader, accountability starts with you and trickles down to everyone else. If you want to build an organization that achieves its goals and beats the competition it’s time for No More Excuses.


Sam Silverstein, champion of accountability, has dedicated his life to helping companies create an organizational culture that prioritizes and inspires accountability. Through his work, Sam empowers organizations to develop what they believe in, clarify their mission, and understand what is in their control, and in so doing, Sam makes this a more accountable world. Mr. Silverstein is the author of several books including Non-Negotiable and Making Accountable Decisions. He speaks internationally, having worked with teams at companies, government agencies, communities, and organizations both big and small, including Kraft Foods, Pfizer, United States Air Force, and United Way. Sam is the Past President of the National Speakers Association.


"As a former CEO of Southwest Airlines, I learned that a key leadership principle for success in a challenging market was to make accountability a competitive advantage. In this exciting read, No More Excuses, Sam will show you step-by-step just how to do that. The five accountabilities that Sam shares
will be key in making your organization successful." —Howard Putnam , Former CEO, Southwest Airlines, and author of The Winds of Turbulence

"At ING DIRECT, we believe that understanding and driving a culture of accountability is a major competitive advantage for our business. Practicing the fundamentals of accountability as set out in this book can help you differentiate your business, drive engagement and retention among your employees, improve interactions with your customers, and drive business results. Sam Silverstein's unique approach to this strategically vital issue is required reading." —Peter Aceto , President & CEO, ING DIRECT, Canada

"When I look at the Five Accountabilities, I think these are probably the key drivers that allow people to make and fulfill commitments." —George Tamke, Chairman of The Hertz Corporation; Culligan Ltd.; and ServiceMaster

"In the age of finger-pointing and corporate bailouts, accountability seems to be a long forgotten myth. As someone who sees, first-hand, the impact of personal accountability on our nation's healthcare costs, I view No More Excuses as an important guide for individuals and corporations that want to harness the power of accountability to achieve their goals." —Stan Nowak, CEO & cofounder, Silverlink Communications, Inc.